Scope and purpose
These terms apply to your use of this website and its enquiry function. The website operator is identified in the footer. References to the operator do not include independent contractors or service providers.
The website provides general service information and a free way to request a connection with an independent provider. The operator does not perform, supervise, direct or guarantee the work. If you do not agree to these terms, do not submit an enquiry or use the website's services.
Eligibility and authority
Use the enquiry function only if you can lawfully arrange the relevant services or have authority to act for someone who can. If you act for a property owner, household or organization, ensure you have the necessary permission before sharing information or discussing work.
You are responsible for the accuracy of the information you supply and for using contact details through which you can appropriately be reached.
Submitting a request
A submission is an enquiry, not a booking, contract for work or order. It does not establish a price, reserve a time, confirm availability or guarantee a response. Review your details before submitting and contact the operator if a correction is needed.
The interface may display an acknowledgement immediately after you submit. That display is not independent proof of server receipt, email delivery, provider acceptance or an appointment. Network, hosting or email problems can prevent delivery even when an acknowledgement appears.
If receipt matters, confirm it directly with the operator. Do not rely on the website for emergencies or time-critical assistance.
Connections and communications
If a possible connection is available, relevant enquiry information may be passed to an independent provider for consideration. You may be contacted about your enquiry using the details you supplied. Submitting a request does not oblige you to hire anyone.
Connections depend on the nature of the request, location and provider availability. The website is not a complete directory of every business and does not promise that any introduction is the best, cheapest or most suitable option.
Independent businesses
Each provider is a separate business responsible for its own advice, employees, equipment, charges and work. A listing, introduction or reference does not establish employment, an agency relationship or a guarantee by the website operator.
Before hiring, verify the provider's identity, relevant licenses, insurance, permits, certifications and other credentials required for the work. Ask questions about suitability and obtain the terms you need to make an informed decision.
Estimates, contracts and payments
Confirm the scope of work, materials, price, taxes or additional charges, timing, access arrangements, cancellation terms and any warranty directly with the provider. An estimate may differ from a final quotation or invoice; ask the provider to explain what is included.
The website does not take payment for provider work or conclude that work contract on your behalf. Provider deposits, refunds, cancellations and workmanship disputes are matters under your agreement with that business and applicable law. Do not enter payment card or bank details in the enquiry form.
General information and safety
Text about components, symptoms and service types is educational. It cannot identify the condition of your equipment or replace an on-site assessment. Similar symptoms can have different causes, and a provider must assess the actual circumstances.
Do not treat a visual demonstration or general description as an instruction to dismantle, adjust or repair equipment. Keep clear of moving or damaged equipment and seek appropriate qualified assistance when needed.
Images and interactive scenes
Images, animations, simulated movement, finishes and component close-ups are illustrative. They do not establish dimensions, compatibility, product availability, performance or a promised result. Colors and appearance can vary by display and actual product.
People shown in photographs or videos are actors or models unless expressly identified otherwise. They are not necessarily providers available through this website.
Acceptable use
- Use the form for genuine, relevant enquiries and provide information you are authorized to share.
- Do not impersonate another person or submit misleading, abusive, unlawful or unsolicited promotional content.
- Do not submit malicious code or attempt unauthorized access to data or systems.
- Do not bypass security checks, overload the website or interfere with another person's use.
- Do not copy or reuse content in a way that infringes another party's rights.
The operator may reject abusive requests or restrict access when reasonably necessary to protect the website, users or others. Restrictions do not remove rights that applicable law protects.
Website content and submitted material
The website's text, design, images and software may be protected by intellectual property rights held by the operator or its licensors. You may browse and use the information for personal consideration of services. Other reuse requires permission unless applicable law or an express license allows it.
You retain any rights you have in the information you submit. By submitting it, you authorize its use and relevant sharing to handle the enquiry as explained in the Privacy policy. This does not authorize unrelated public use of your personal information.
External resources
Links and references to separate businesses are provided for context or convenience. The operator does not control external websites, their availability or their privacy and contractual terms. Review the relevant information before sharing more data or entering an agreement.
If you believe a link or website item infringes your rights or is misleading, notify the operator with the page address and enough detail to investigate.
Availability and responsibility
The website may be changed, interrupted or unavailable due to maintenance, technical faults or events outside the operator's control. General information may contain errors or become outdated. To the extent permitted by applicable law, the operator makes no guarantee of uninterrupted access, a successful connection or a particular service outcome.
The operator is not responsible for an independent provider's work merely because this website introduced that provider. Any limitation applies only to the extent allowed by applicable law and does not remove the operator's own responsibilities that cannot lawfully be excluded.
Nothing in these terms excludes mandatory consumer protections or liability that cannot legally be limited. These terms do not impose a fixed compensation cap, mandatory arbitration or a waiver of rights that you otherwise have.
Privacy and cookies
The Privacy policy describes information collected through enquiries and website operation. The Cookie policy explains the session cookie, browser storage and available controls.
Your cookie notice acknowledgement is not an agreement to receive unrelated advertising. Read the form notice before sharing personal information.
Questions and disputes
Contact the operator about website access, enquiry handling or these terms. Raise concerns about a provider's estimates, payments or work directly with that provider. The operator may review a concern about the website but does not promise to resolve a dispute between you and a provider.
Applicable law determines the rights, remedies and competent forums for a dispute. These terms do not select a particular country's law or require you to give up a forum or remedy protected by mandatory rules.
Changes and interpretation
The operator may update these terms as the website changes. The revision date appears above. Changes do not retrospectively alter a separate agreement you have already made with an independent provider.
If a provision cannot lawfully be enforced, it applies only to the lawful extent, and the remaining provisions continue where possible. A delay in exercising a right does not by itself waive that right.
Contact the operator
Contact the website operator using the email address in the footer or write to {{contact.email}}. Include enough context to identify your enquiry, but do not send passwords, payment details or identity documents unless a suitable verification method has been agreed.